Your new Mastercard credit card
Mastercard explained header
Say hello to your new Mastercard® credit card!
At Avantcard, we always want to bring you the very best offers and services that we can; that’s why we are delighted to announce we have partnered solely with Mastercard and, over the coming weeks, all customers will receive a brand new contactless credit card.
Read below to find out what that means to Visa customers.
More benefits with Mastercard
"Tap & Go" with your new contactless card
Your new card will be contactless so you have a super quick way to pay for anything under €30.
To start using contactless, just buy something using chip and PIN and this will then activate the contactless function.
Don’t worry if sometimes we ask for your PIN, it is all part of our added security programme.
Mastercard credit cards are accepted globally. You can use your credit card to make regular withdrawals in cash machines all over the world. You can also make over-the-counter withdrawals in banks, building societies and bureau de changes.
What you need to know
What is staying the same
Your interest rate and other account terms remain unchanged
Your PIN will remain the same
Your online banking log in details have not changed.
What is changing
Your new Mastercard credit card will have a different card number to your old Visa card, along with a new expiry date and CV2 number.
You will also have a new 16 digit account number beginning in 245. This is the number you normally see in your Avantcard online banking account or on your statement.
What do you need to do once you receive your new card
Sign your new Mastercard
Cut up your old VISA Card
Update regular transactions you have set up on your VISA card, such as monthly or annual subscriptions like Sky, Netflix or your healthcare, with your new card number to ensure your subscription is uninterrupted.
Use your new card or account number when you are making payments to your Avantcard credit card. You will find your new account number on the statement after you receive your new card or by logging into your Avantcard online account.
- Working with a sole credit card partner such as Mastercard, instead of two partners as we do today, will allow us to focus our efforts to bring you the very best offers and service.
Why I am getting a Mastercard instead of a Visa card?
- We are confident you will enjoy the additional benefits that will come from our partnership with Mastercard; however, in the event you are not, you can cancel your new card and close your account at any time. Your Visa card will remain active for 30 days from the date you receive your new card.
What if I want to retain my Visa card?
- There may be a small credit or debit balance remaining on your account which means we were not able to close it fully. Our Customer Service Team will be happy to help if you call them on 0818 409 511.
I thought I had closed this account, why I am getting a new card?
- Yes, In fact we’ve recently added more security to your online shopping cart to make it safer and easier for you to checkout when we upgraded our 3D Secure verification system. Your new card will automatically move across to Mastercard SecureCode when you make your next online transaction.
My Visa card was protected by Verified by Visa when I shopped online, will I continue to have that protection with my new Mastercard?
- You should start using your Mastercard credit card straight away, as your Visa card will only remain active for 30 days from when you receive it, or until you use your new Mastercard for the first time. After that, transactions attempted with your Visa card will be declined.
What happens if I continue to use my Visa card?
- Yes, your new Mastercard credit card will be accepted globally. You can also use your card to make regular withdrawals in cash machines all over the world. You can also make over-the-counter withdrawals in banks, building societies and bureau de changes.
Is Mastercard as widely accepted as Visa?
- You will need to update some details such as regular transactions you have set up on your VISA card such as monthly or annual subscriptions like Sky, Netflix or your healthcare, any payments you make to us.